Customer Sales Interactions

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Improve your communication and learn how to adapt to youR customer’s preferences and expectations with Everything DiSC® Sales


 
 

Having great customer interactions is a critical part of growing and maintaining loyal customers who support and trust your organization.

This program is designed primarily for sales and service groups who interact regularly with customers and is based on the Everything DiSC® Sales model by Wiley. This powerful model backed by over 40 years of research describes four basic individual tendencies and preference styles: D, i, S, and C which form the basis for understanding and adapting sales style to a customer’s buying style.

 
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Everything DiSC® Sales Map

Each person’s style determines how they prefer to communicate and relate to customers. By understanding their own sales style and recognizing customer buying styles, sales and service staff can adapt their approach and build better relationships with customers.


program overview:

Online Everything DiSC® Sales Assessment

  • Assesses participant’s communication and sales style.

Personalized Everything DiSC® Sales Report

  • The report provides a personalized assessment of the participant’s sales style and what influences their selling behavior. Insights and strategies are provided to help them adapt their sales style to their customer’s buying behaviors.

Group Facilitation Session (in-person or virtual session)

  • Report debrief.

  • Learning the DiSC Sales model and how to use it with customers.

  • Customized experiential learning exercises specific to the client.

  • Strategies and action plan for each participant.

Follow-up

  • Resources and support for applying DiSC sales with customers.


Stone Ridge Consulting is an authorized partner for Everything DiSC®

 
 

SAMPLE CONTENT & VIDEOS

Watch now to learn more about Everything Disc® Sales


 

Click image above to view Everything DiSC® Sales Profile